Privacy Policy

Effective Date: January 1, 2026 | Last Updated: January 1, 2026

This Privacy Policy explains how TheEmergencyRestorationPros ("TheEmergencyRestorationPros", "we", "us", or "our") collects, uses, and shares information when you visit https://theemergencyrestorationpros.com (the "Site").

1. Information We Collect

We collect information you provide directly to us when you submit a request for a quote or assessment, including:

Name, phone number, and email address
Property type and description of damage or service needed
Location information (city, state)

We may also collect automatically: IP address, browser type, pages visited, referring URLs, and other technical data through cookies and analytics tools (e.g., Google Analytics).

2. How We Use Your Information

We use collected information to:

Connect you with licensed local contractors in your area
Respond to your requests and provide customer support
Improve Site functionality and user experience
Analyze traffic and usage patterns via analytics
Comply with legal obligations

3. Sharing With Third Parties (Contractors)

TheEmergencyRestorationPros is a free lead-generation service. When you submit a request, your contact information and service details are shared with one or more independent licensed contractors in your area who may contact you directly. These contractors are independent businesses — TheEmergencyRestorationPros does not employ them, supervise their work, or guarantee their services.

We do not sell your personal information to data brokers or unrelated third parties.

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. These may include:

Strictly necessary cookies: Required for the Site to function
Analytics cookies: Google Analytics (anonymized) to understand traffic

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

5. Data Retention

We retain submitted lead data for up to 90 days for operational purposes, after which it is deleted or anonymized. Analytics data may be retained longer in aggregated, non-identifiable form.

6. Your Rights

Depending on your state of residence, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us at the email below. We will respond within 30 days.

7. Children's Privacy

The Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information, contact us immediately.

8. Security

We implement reasonable technical and organizational measures to protect submitted information. However, no internet transmission is 100% secure. Submit information at your own risk.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted. Continued use of the Site after changes constitutes acceptance.

10. Contact Us

For privacy-related questions, contact us at: https://theemergencyrestorationpros.com